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Case Study 7:
Improving the ROI of the Project Portfolio
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Who: The client is a worldwide leader in the brutally
competitive global marketplace for semiconductor fabrication.
Situation: The client’s US operations invest
heavily to stay competitive, annually funding a large portfolio
of technology improvement projects. Unfortunately, this
portfolio did not deliver full return on investment. Many of the
projects missed schedule or budget, did not deliver what was
originally intended, or caused last minute surprises to the
senior management team. |
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Results
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Solution: Synergy
assessed the situation, provided a solution roadmap, and
partnered with the client to develop and implement a
tailored solution for selecting and managing projects.
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Performed
a deep assessment to understand root causes of the
problems
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Working
closely with the client’s senior management, created an
improvement roadmap for the technology development group
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Delivered
targeted training on project management best practices
to the senior technical team
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Together
with the client’s technical team, co-designed a focused
project management system that balanced project work
with on-going operations
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Piloted
and tuned the process and supporting tools
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Guided
wide rollout and training
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Synergy didn’t stop with
“shelf ware”. We were an active partner in
implementation and change management, making sure that
the solution met organizational needs and stayed
flexible in ever-changing circumstances. We provided
training, coaching, communication, and even some
nagging.
Result:
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Metrics show improvement in project completion
rate
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Client is able to complete projects that were
not successful before
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Common awareness, language and techniques across
organization
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Improved management visibility and communication
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Generated interest from other client divisions,
both on-site and internationally
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Downloadable
Version
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(c)
2008 Synergy Professional Services
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